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POLICY EXCESSES:
An excess of £50 applies to each and every claim each insured person under the Cancellation & Curtailment, Medical & Other Expenses and Personal Luggage Money & Valuables sections.
Increased Excess For persons aged 65 or over the Cancellation & Curtailment and the Medical & Other Expenses excess is doubled. For persons aged 76 or over the Cancellation & Curtailment excess is increased to £150 and the Medical & Other Expenses is increased to £200.
Pre Existing Medical Conditions
There is no need to advise us of your pre existing health conditions. There are no pre existing health restrictions other than those that apply for Terminal or Psychiatric illness. If You suffer from either a Psychiatric or Terminal illness, special provision is made as follows:
Under Section 3 Medical & other expenses cover will be provided subject to You:
(i) Having obtained and supplied to Us your EHIC details prior to departure.
(ii) Having obtained and supplied to Us prior to departure written confirmation of fitness to undertake the intended journey having due consideration for Your state of health, means of transportation and duration of journey from Your regular registered medical practitioner.
(iii) For Terminal illness, having obtained prior to departure and supplied to Us written confirmation of a prognosis greater than 28 days on the intended date of return to the UK.
A limit of £5,000 shall apply in respect of any Repatriation Expenses. The hospital Benefit section of the policy is inoperative. The Cancellation & Curtailment section is inoperative. The Policy Excess applying to the Medical and Other Expenses sections is increased to £1,500
MAIN HEALTH EXCLUSIONS
We will not pay for claims arising where you or any person upon whose health the trip depends:
1. Have received a terminal prognosis.
2. Suffer from any psychiatric disorder, anxiety state and/or depression suffered by you for which you have previously received treatment or have been diagnosed prior to the date of booking or of issue of the insurance.
3. Are pregnant or as a result of childbirth.
4. Are travelling against the advice of a Medical Practitioner or for the purpose of obtaining medical treatment abroad.
Cancellation Rights The insurer provides a Money Back Guarantee enabling you to cancel the insurance within 14 days of issue should the policy not meet your requirements. No refund of premium is provided for cancellation after this time.
Claims. Claims are handled by Towergate Chase Parkinson who act on behalf of the Insurers and not the customer in relation to any claim. The telephone number is 0870 906 3144.
Applicable Law. The law applicable to this insurance contract is English Law.
Additional Cover If you wish to alter or increase any aspect of this cover please apply to Global Travel Insurance Services Ltd. Amelia House. Crescent Road. Worthing. BN11 1RP
Terms and Conditions
This information issued on this website is as an addition to the Tangney Tours main brochure. The booking conditions therein are ABTA & AITO approved and have been accepted by your Pilgrimage Committee as being applicable to this Pilgrimage. The main details are summarised as follows. Full details on request from Tangney Tours on 01732 886666.
1. The tour is bonded by the Civil Aviation Authority (ATOL 1220) for Air pilgrims, and with ABTA for Overland pilgrims.
2. Hotels, Airlines, Coaches, Ferries and Trains have all been booked. In the unlikely event of there being a change you will be advised of the change and offered at least as good as contracted.
3. Prices. The prices in this brochure are based on costs known on 1 October 2007. Currency and fuel costs are based on 1.43 Euro = £1.00. In the unlikely event of any surcharge you will be notified at least 30 days in advance.
4. Should you or a member of your party be forced to cancel you must advise us in writing. The cancellation is not effective until we receive this letter.
A cancellation by the customer will take effect on the date we receive written information on this. We will apply the following scale of cancellation charges based on the period before departure when the cancellation takes effect and expressed as a percentage of the tour cost.
Up to 56 days Deposit
57 - 29 days 50%
28 - 15 days 80%
14 days or less 100%
If the reason for cancellation falls within the terms of your Pilgrimage Insurance Policy you should make a claim in the first instance to Tangney Tours for recovery of the charges.
Details of the insurance and the address to which any other claims should be made are available on request from Tangney Tours on 01732 886666.
5. TRAVEL DELAYS. The travel companies we contract for our clients are all of good repute. However, in the unlikely event of a delay, howsoever caused, the Tour Operator cannot be held liable for any costs incurred or inconvenience suffered.
6. COMPLAINTS If you have a complaint about any of the services provided to you, you must immediately inform our local representative and we will take prompt action to rectify matters. If you feel a dispute is not satisfactorily resolved, you must give written evidence of this to our local representative at the time and write to us giving full details of your complaint within 28 days of return date of the tour. Failure to do so will invalidate your complaint.
7. We reserve the right to remove anyone from any tour who behaves in an inappropriate manner and to charge that person for any costs involved.
8. For full details of our booking conditions please request a copy from Tangney Tours on 01732 886666.
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